Testimonials

  • Keary R. - Belleville, IL +

    I am very pleased with the service and pellets provided by the guys at BBQPelletsOnline.com. They responded very quick to all the questions I had and even gave a shipping quote the next day. I ordered one ton of pellets with 6 different flavors on a Tuesday. The ton was delivered to me Friday the same week. I started using them that night. The oak, hickory, cherry blend is all I have used so far. They gave off good smoke and burned great. Would recommend these guys to everyone who asks. I am looking forward to the other flavors and will purchase from these guys from now on.
  • Wesley H. - Le Roy, KS +

    I am very pleased with how the whole thing worked. Seth answered my questions very fast, these pellets are very good. The shipping was also excellent they arrived a day early also. I will be back to buy more pellets in the future. 
  • Chad +

    I ordered a half ton mixed lot (OHC & Pecan) and had them delivered to a local warehouse. Pick-up was relatively effortless and only had one bag suffer the fate of an ill-placed forklift fork (only a few pounds lost in transit). I've burned a bag of each type of pellet in my Yoder YS-640 and have been nothing but pleased with the end result. The thin blue smoke output is consistent and the flavor in the food is wonderful. A great product with exceptional customer support to accompany! The delivery went very well, the driver was courteous, the pellets arrived in excellent condition at the designated time. Would recommend your company to others. Look forward to doing business with you again.
  • R. James - Graham, KY +

    Great service and fast delivery will definitely reorder in the future. Thanks,
  • Keith +

    Thanks for your continued follow up here. They arrived just as you said they would and everything went great. They looked to be in great shape and wraped up good and tight. Thanks again and I have some buddies that will be going in with me on my next order.
  • Darren S. - Buffalo, WY +

    Ordering of my wood pellets was a very smooth event.  It was like I was personally in the store because I would get personal messages from Seth and Rob.  They would email me at night or even on a Sunday if I had a question.  They kept me informed of what was going on and the customer service is what all businesses should strive for.  My pellets were even delivered a day early which was great and the order was perfect.  When I need to order pellets again, I will know right where to go.  Great job and thanks!!
  • Chad +

    I picked the pellets up this morning at the warehouse, which was actually way more convenient than me having to be home. Looking forward to the weekend to try them out! You made it a great transaction overall.
  • Mat +

    I found BBQpelletsonline when searching for a new supplier. Seth was a great help and ordered a half ton. The pellets were picked up at the trucking company at my convenience and the pallet was slid onto my pickup. This weekend going to make some pulled lamb. Thank you Seth!
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